Shipping Policy
For all deliveries:
- Elements-shop.co sales and delivers only to the following countries: UAE.
- Cash on Delivery (COD) is only available in the UAE.
- Delivery charges will be indicated during your checkout process, in Dirhams (UAE).
- Elements-shop.co will ship your order within 24 hours of the order confirmation, provided that contact and address details have been provided accurately. Any orders made online on a Friday or public holiday will be processed on Saturday or next working day and then normal delivery time will follow.
- In UAE, the orders placed before 16:00h (UAE time) will arrive by the next labour day between 9h to 21h.
- You can arrange "Same day delivery service" in UAE: Same day delivery for orders placed before 12.00h (GMT+4), to be delivered between 15h to 21h at a fee of AED 25. This service is only available in UAE and will be delivered the next working day when placed on Friday or during public holidays.
- EID festivities and long public holidays might result in delivery delays of additional 72h till the next labour day
- Elements-shop.co will send you an email as soon as your item has been shipped with a tracking number so that you can track your order through our shipper’s portal.
- You will receive your items in the original item box.
- We use Shorages for all our UAE deliveries.
- Please, keep with you the proof of delivery receipt signed and confirmed by the customer.
- Refund Policy applies. For more information, kindly refer to our FAQ and Terms & Conditions page.

